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Notice Detail

Post Date/Time: 06/12/2017 04:29 PM
Notice Eff Date/Time: 06/12/2017 04:00 PM
Notice Eff End Date/Time: 09/30/2017 09:00 AM
Notice ID:1172
Subject: Non-Critical, Other/Computer System Status, 20170612, HPGT, 078497536
Resp Date:
Notice Stat Desc: Initiate
TSP: 1
TSP Name: High Point Gas Transmission, LLC
AMID System Enhancement

American Midstream (AMID) previously announced plans for an enhancement to its pipeline and gathering and processing applications.   AMID is working with Quorum to take advantage of the new myQuorum platform.   

The myQuorum platform will be implemented for the primary objective of improving the overall external customer experience by delivering a persona-based platform that gives the user a centralized dashboard to view critical data and action items customized to their persona.  The new platform also removes the reliance on the Citrix applications and will instead be accessible through the web on your laptop, phone, and tablet.

AMID will host two sessions, an on-site session and a separate Webinar training session. The on-site training session is tentatively scheduled for August 15, 2017 from 8:00 a.m. ? 4:00 p.m. at the Houston Marriott Westchase located at 2900 Briarpark Dr. Houston, TX  77042.   The Webinar training session is tentatively scheduled for August 16, 2017.  The training will consist of reviewing system enhancements and the myQuorum platform and prepare customers for changes to daily transactions in nominations, confirmations, PDAs, and reports.  AMID encourages customers to attend a session.  

To attend one of the training sessions, please RSVP to ALopez@americanmidstream.com and indicate which session you will attend.

Additional training information including the Webinar link will be communicated via the EBB.

If you have any questions, please call 346-241-3999 or CustomerService@americanmidstream.com.